Chargeback

Prevent Chargebacks Before They Cost You

Chargebacks cost more than just revenue. They increase dispute fees, disrupt operations, and can even put your merchant accounts at risk. With Celeris, you get the tools to identify fraud in real time, receive early dispute alerts, and manage chargebacks efficiently from a single platform.

Chargeback Rate

0.06%

Fraud Rate

0.08%

Success Rate

90.02%

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Why Merchants Choose Celeris

Our chargeback management solution is built specifically for e-commerce businesses. It combines prevention, automation, and actionable insights so you can reduce fraud, protect revenue, and keep customers happy.

Stop Chargebacks Early

Identify suspicious activity with intelligent fraud checks and prevent disputes before they reach the network.

Act Faster with Instant Alerts

Early alerts give you the chance to respond before a pending dispute becomes a chargeback.

Automate Dispute Resolution

Set rules by transaction type, card brand, geography, or customer profile to handle disputes automatically through the dashboard.

Lower Operational Costs

Eliminate manual workflows, avoid unnecessary refunds, and save time your team can reinvest into growth.

Improved Visibility

Use analytics to understand why chargebacks occur and strengthen your risk and compliance strategy.

Protect Customer Trust

Minimise false declines and resolve issues quickly so your customers feel secure every time they transact.

White Label solutions for every business need

Stay Compliant with Visa VAMP Standards

Visa’s updated VAMP rules raise the bar for compliance. Exceeding fraud or dispute thresholds can trigger penalties, restrictions, or account termination. Celeris helps you stay within limits by monitoring fraud ratios, automating dispute resolution, and keeping acquirers informed with transparent reporting.span>

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Stay Below VAMP Thresholds

Track fraud and dispute ratios across MIDs, routes traffic intelligently, and keeps you within card network limits.

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Prevent Merchant Penalties

Ethoca & Verifi's early alerts and automated dispute handling help you act before thresholds are breached, avoiding fines or VAMP escalation.

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Prove Risk Control to Acquirers

Give acquirers clear visibility into your compliance strategy with transparent reporting and real-time dispute data.

How VAMP Ratio is Calculated 

VAMP combines fraud alerts (TC40) and dispute volumes (TC15) against total transactions to provide a precise measure of risk exposure. This calculation allows Visa to identify merchants with elevated risk earlier, making proactive prevention strategies more critical than ever.

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Celeris helps you stay under all these limits with predictive alerts, intelligent transaction routing, and built-in chargeback controls.

VAMP’s Impact on Merchants (Post-2026) 

Visa is enforcing stricter chargeback and fraud thresholds starting October 1, 2025, with more aggressive rules for acquirers beginning January 1, 2026. These changes make it essential for merchants to maintain a healthy VAMP ratio.

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Dashboard for Chargeback Monitoring & Resolution

Chargeback

How to Stay Ahead of Chargebacks

Managing disputes requires more than alerts. You need a complete view of your transactions and the ability to act quickly. Our dashboard gives you:

  • Centralised chargeback monitoring across all channels

  • Real-time data and dispute trends

  • Automated resolution tools for faster case handling

  • Insights to strengthen compliance and risk control

Chargeback Panel

Monitor dispute trends and statuses across all payment channels from a centralised view.

Chargeback Prevention

Take action on flagged transactions early, before they turn into chargebacks.

Chargeback Guard

Protect your business with integrated fraud signals and compliance workflows.

Protect Your Revenue, Reputation, and Customer Trust

Chargebacks don’t just affect revenue. They can damage customer relationships and push your business closer to penalties or account holds. With Celeris, you can protect your bottom line while maintaining strong relationships with your customers.

Build Customer Trust

Prevent false declines and show customers you care with seamless, dispute-free payment experiences and faster handling.

Increase Revenue Recovery

Recover funds from friendly fraud and reduce losses from high-risk transactions using real-time dispute management.

Reduce Chargeback Ratios

Stay within card network thresholds and protect your merchant accounts from fees or account holds.

Feature

How Does Our Chargeback Solution Work?

Every transaction is monitored in real time. If fraud patterns are detected, the system flags the activity and sends an alert. If a dispute is raised, the platform automatically compiles and submits the required evidence to the payment network. Everything is tracked and managed through a single interface, helping your team resolve disputes faster and prevent future chargebacks.

Calculate Your Chargeback Costs

Chargebacks cost more than the original transaction. They include dispute fees, wasted hours, and product losses. Use our chargeback calculator to measure how much revenue your business is losing every year and how much you could save with earlier prevention.

Average transaction value

€ 0 € 250 € 500+

(€) Euro

Amount of chargeback / month

0 1500 3000+

/ m

Revenue Lost € 25000
Chargeback Fees € 25000
Admin Fees € 25000
Total Annual Chargeback Fees
€ 25000

It breaks down the full financial cost of chargebacks by combining transaction value, amount of chargebacks, dispute fees, and wasted operational hours. With our solution, you can improve operational efficiency and build a stronger strategy to reduce chargebacks and recover lost revenue.

Protect your business with Celeris

Frequently Asked Questions

What is a White Label Payment Gateway?

A white label payment is a fully customisable, re-brandable payment processing solution that businesses can license and resell under their own brand name by using their colour themes and logo. Unlike other payment gateways, it allows companies from various industries such as– fintech startups, banks, SaaS, Telemedia, and I-Gaming to offer payment services without building the infrastructure from scratch. With Celeris, you have a powerful solution where we handle everything from security, and compliance, to tech integration in easy steps.

How Does a White Label Payment Gateway Work?

When you partner with a white-label payment gateway provider like Celeris, we provide the core payment technology that is easy to integrate with APIs. You can seamlessly embed the gateway into your platform, customise the theme colour and logo with simple one-click methods to match your brand and start onboarding merchants. Your client will see your logo, domains, colours, and interface, not the providers, while our backend will process all transactions securely and efficiently.

What are the benefits of using a white label payment gateway?

Benefits of using white label payment gateway:

  • Faster Time-to-Market: Skip years of development and struggle with security and compliance with Celeris ready-to-deploy solution.

  • Cost-Effective: No up-front and infrastructure cost, pay as you scale with various cost-effective pricing plans.

  • Scalability: Handle growing transaction volumes with our robust platform.

  • Brand Control: Offer a seamless, branded experience to your clients.

  • Security: Celeris is PCI-DSS Level 1 compliance certified and provides advanced fraud prevention tools.

Who should use a white label payment gateway?

A white label payment gateway is ideal for various business types:

  • FinTechs and startups launching payment services.

  • Banks or credit unions modernizing their offerings.

  • SaaS Platforms adding embedded payments.

  • BISVs (Independent Software Vendors) monetizing their user base.

With Celeris, businesses across industries can quickly launch their own branded payment solution with their colour themes and logos.

Do White Label solutions support global payments?

Yes! Celeris offers multi-currency payment processing, from accepting cross-border transactions to localised payment methods like (Alipay, and SEPA). This enables your merchants to accept payments worldwide without managing complex regulatory requirements.

How do I choose the right Whitelabel provider?

While selecting a white label payment provider, you must look for these 5 features before selecting the one:

  • Customisation: Select the one you can easily customise according to your brand.

  • Global Reach: If you’re working globally, You need to select the one who support global payments.

  • Security : Are they PCI-DSS certified with advanced fraud prevention tools?

  • Scalability: While scaling you’ll receive a large number of transactions for that you need a powerful payment solution that can handle large numbers of transactions and process the payment smoothly and securely.

  • Support: Do they offer technical support when needed?

At Celeris, we specialise in every aspect to ensure 100% satisfaction and security, ensuring you get a solution tailored to your needs.

What is the difference between white label payment gateways and traditional payment gateways?

Traditional payment gateway like (Stripe or PayPal) is a ready-made solution with providers’ branding and locked to a single processing provider. A white label gateway of Celeris is like a blank canvas: you own the branding, pricing, and customer relationship while we are managing the behind-the-scenes, from security and compliance to providing you with fraud prevention tools all in one place.

Does Celeris ensure security and compliance?

At Celeris, security and compliance are the top priority, here’s how we ensure 100% security and customer satisfaction:

  • PCI-DSS Level 1 Certification: We are providing the highest standard of security in the industry with our white-label solution.

  • Military-grade Encryption: We are using an encryption model that is used by banks (AES-256) to protect sensitive data.

  • Tokenisation : Card details are replaced with unbreakable tokens to prevent data theft.

  • AI-Powered Fraud Detection: We provide real-time monitoring features that block suspicious activity, chargeback, and fraud.

  • Regulatory Compliance: We align with GDPR, PSD2 and other global regulations for seamless global transactions that ensure security.

How to Integrate a White Label Payment Gateway into Your Platform?

Integrating a white label payment gateway into your platform is an efficient process with Celeris. Here’s a step-by-step guide::

  • Choose a reliable provider (Like Celeris): Select a white-label partner with easy-to-integrate APIs, with the highest security standards, PCI-DSS compliance and scalability, like Celeris we also support global payments and localized payments with more than 25+ currencies.

  • Access Developers Tools: Celeris will grant access to APIs, SDKs and detailed documentation for seamless integration.

  • Customise the Gateway : Rebrand the interface using your logo, colours, and domain with easy steps. Tailor checkout flows, dashboards, and notifications to match your platform’s UX.

  • API Integration: Connect the gateway to your platform using APIs. We offer pre-built plugins for popular platforms (Like WooCommerce & Shopify) to accelerate deployment.

  • Test Transactions: Run end-to-end tests in a sandbox environment to ensure smooth processing, fraud checks, and error handling.

  • Go Live & Onboard Merchants: Once certified, launch the gateway and start onboarding clients. Provide training or guides to help merchants manage the payments, analytics and settlements.

With other white-label gateways and payment orchestration, the integration will take months, but with Celeris, integration takes weeks, not months.

What is a chargeback prevention platform?

A chargeback prevention platform like Celeris helps e-commerce merchants manage and reduce chargeback risks. It provides fraud detection, early alerts, automated dispute resolution, and other tools to protect revenue and improve checkout success rates.

Is Celeris suitable for small and mid-sized businesses?

Absolutely. Celeris scales with your business. Whether you’re managing a handful of disputes or thousands, our platform adapts to your needs.

How do early alerts reduce chargebacks?

Celeris integrates with ChargebackHelp and Ethoca to detect pending disputes before they escalate into chargebacks. This gives your team time to proactively resolve issues and protect revenue.

How does Celeris help improve win rates?

Our automation collects all the essential evidence, such as transaction history, timestamp data, 3DS authentication, and more, that helps you build stronger cases and win more disputes.

What makes Celeris different from other chargeback tools?

Celeris offers a complete chargeback prevention and management platform tailored to e-commerce and subscription-based businesses. It includes real-time fraud detection, automated dispute handling, and built-in compliance features, all within a simple, easy-to-use dashboard that helps your team stay focused on growth.