Paysafe Limited is a multinational online payments company providing businesses with payment processing and digital wallets.
Below are the terms and conditions for use of any and all of CelerisPay B.V.’s ( CelerisPay) products and services.
This agreement lists out various terms and conditions, which govern access to all products and services which are offered by CelerisPay B.V. (CelerisPay”), including but not limited to CelerisPay.com and affiliate websites, payment services, digital marketing, value added services, and website creation and hosting. These terms and conditions contain key provisions regarding your access to CelerisPay’s services. You must accept and agree to abide by the Terms and Conditions before using CelerisPay’s Services.
In case you do not agree to accept and abide by CelerisPay’s Terms and Conditions, please do not access or use CelerisPay’s services, this Website or any pages thereof and please do not avail of the Service offered by CelerisPay.
These Terms and Conditions may be updated periodically without expressly informing users. The latest version will always be available at CelerisPay.com.
“Account” refers to the active account registered and used on CelerisPay’s Service for a specific Customer.
“Customer” refers to the eligible customer(s) of the Service as authorized by CelerisPay.
“Merchant” refers to any person/organization selling goods or services online and willing to accept payments for their products sold through their CelerisPay account.
“CelerisPay” refers to CelerisPay B.V. – a company incorporated in Amsterdam with KvK nr. 75952882
“Notice” refers to notices issued by CelerisPay: to the visitor, the registered user or the merchant from time to time.
“Service” refers to any present or future product, service or facility displayed or offered on or through the Website.
“Visitor” refers to any person who accesses or visits the Website, whether or not such person has registered himself as a Registered Merchant. The term “Visitor” includes every Registered Merchant and Customer.
“Website” refers to CelerisPay.com as well as all pages or subdomains of this domain, affiliate sites, and the applications and software being capable of being accessed.
In order to access and use the Service, the Customer must be an individual of at least 18 years of age, who can enter into legally binding contracts under applicable law or a corporation, trust, association of persons, or firm which can enter into legally binding contracts under applicable law. In case of a corporation, trust, association of persons or a firm, you must be authorized to agree to the Terms and Conditions and to access, use and avail of the Service. If you do not qualify, please do not access or use the Service.
Your use of the Service is based on the understanding and agreement that by accessing and using the Service, you may be violating the local laws in The Netherlands, India and/or other applicable jurisdictions. You agree that you will be solely and absolutely liable for any liability incurred by you in this regard and you will indemnify CelerisPay against any liability incurred by CelerisPay in this regard.
CelerisPay reserves the right to terminate access to any customer at its sole discretion.
In consideration of your use of the Service, you agree to the following conditions:
To register for the Service, CelerisPay will create your Account, utilizing your provided Registered Data & Email Address, to which it will send an email with an Activation Link for you to establish your Password. For certain Service components, you may be given access to an API Secret Key and Token.
You are solely and wholly responsible for maintaining the confidentiality of the Registration Data, Payment Data and Authentication Data, and are fully responsible and liable for all activities or losses borne from unauthorized use of your Account. CelerisPay will not be liable in any case for such unauthorized actions arising from the negligence of a Registered Customer.
It is presumed that a person utilizing the Account is the true Registered Customer. CelerisPay will not be liable for any mistake or unintentional error in data entry, configuration or other Customer-accessible data or functionalities.
In case of loss or reset of your password, a request may be sent to support@CelerisPay.com. CelerisPay may apply reasonable verification procedures to ascertain the identity of the registered user and may only send communication to the email registered and linked with the Account.
Notwithstanding anything stated elsewhere in the Terms and Conditions, and despite correct use of your ID and password, CelerisPay shall be entitled in its sole discretion (but shall not be bound) to seek offline and/or additional written or other confirmation from you of any instruction, transaction or activity as CelerisPay may deem fit.
Clicking on links within the Website might take you to other third-party websites without any intimation or indication of doing or having done so. The linked third-party websites are not under the control of CelerisPay and we assume no responsibility whatsoever for such other websites whether as to content, availability, performance or otherwise.
CelerisPay provides these links only as a convenience and links to third-party websites do not constitute any endorsement by CelerisPay.
The user’s relationship is bilateral and extends to only inter se the merchant. Here the merchant may put into place its own agreements, terms and conditions for the delivery of goods and services. CelerisPay is not governed by these agreements and is an independent third party to your transaction with the Merchant.
In order to avail of specific services of CelerisPay, merchants have to agree with these terms and conditions as well as the merchant’s agreement and the merchant sign-up and verification process.
If you wish to avail of a service, you may be asked by CelerisPay to supply certain information, including but not limited to credit or debit card or other payment mechanism information. You agree that all information you provide will be accurate, complete and current. You agree not to hold CelerisPay liable for any loss or damage of any sort incurred as a result of any such dealings with any merchant.
CelerisPay, in offering any product or service, sets its own prices and terms and may change prices or terms or institute new prices or terms at any time. However, these will be subject to prior notice.
Registered users and Merchants also agree to pay all charges incurred by users of your merchant/customer ID and password and credit card or other payment mechanism at the prices in effect when such charges are incurred. You also will be responsible for paying any applicable taxes, and shipping/transportation and handling charges relating to purchases through the Website.
The records of access, instructions, transactions and other activities maintained or caused to be maintained by CelerisPay through its or a third party’s computer systems or on tape or other recording or storage device or otherwise shall be admissible in evidence, shall not be challenged by you and shall be accepted as genuine, accurate, conclusive and binding for all purposes including the recording of the time thereof.
No Refund will be given for orders placed with CelerisPay. Refund will be only processed if CelerisPay accepts an application, when it meets the qualification criteria. CelerisPay reserves the right to reject the application without providing any explanation.
A refund that is forced by a Credit Cardholder’s and Credit Card company is known as chargeback. This occurs when a cardholder decides to formally dispute a charge on his/her Credit Card bill, usually because someone else fraudulently used that card number. Credit Cards permit Chargebacks as per VISA and MASTERCARD rules. Any online transaction can/may also be revoked or refuted by a customer to a Sub Merchant via his card-issuing bank for the following reasons. This is allowable for up to 6 months from date of the transaction. A chargeback can only be reversed if the credit card holder formally informs his/her bank or credit card issuing institution that he/she will accept the disputed charge.
If you feel that CelerisPay has violated this Statement in any way, please contact us at support@celerispay.com that we may address this issue.
In case of cancellation of an order placed with CelerisPay the full amount is forfeited and no money is refunded back.
CelerisPay as a payment service provider shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
CelerisPay may give notice to you by e-mail, letter, telephone or any other means as CelerisPay may deem fit to the address last given by you. Notices under the Terms and Conditions may be given to CelerisPay by you in writing by delivering them by hand or by sending them by post to CelerisPay’s address mentioned on the Website. CelerisPay may, but shall not be bound to, act upon notices and instructions given by you to CelerisPay by e-mail, letter, telephone or any other means as CelerisPay may deem fit. In addition, CelerisPay may (but shall not be bound to) also publish notices of general nature, which are applicable to all Visitors, Registered Users or Merchants on its Website. Such notices will have the same effect as a notice served individually to each Visitor, Registered User or Customer (including you).
Documents which may be sent by electronic communication between the parties may be in the form of an electronic mail, an electronic mail attachment, or in the form of an available download from the Website shall be deemed to have duly communicated and delivered any communication or document to you if such communication or document is sent via electronic mail (e-mail) to the e-mail address provided by you to CelerisPay.
CelerisPay shall also be entitled to act on the basis of any instructions received or purported to be received by CelerisPay from you by e-mail or other electronic means or via the Internet. CelerisPay shall also be entitled (but not bound) to act upon fax instructions and communications.
CelerisPay and/or its Service Providers shall endeavor to ensure that Notices and Alerts are communicated to you in accordance with your instructions in this regard. However, neither CelerisPay nor the Service Providers would be responsible or liable for non-dispatch or delay in dispatch of the Alerts by CelerisPay and/or the Service Providers or any delay in receipt or non-receipt of the Alerts for any reason whatsoever. Under no circumstances shall CelerisPay and/or the Service Providers be liable for any costs, damages or other amount whatsoever for such non-dispatch or delay in dispatch or any non-receipt or delay in receipt of the Notices or Alerts. Non-receipt of Notices or Alerts will not discharge or reduce your liability to pay any amount to CelerisPay, which would have been payable in the event of proper receipt of the Notices or Alerts.
Subject to the relevant regulatory approvals, terms and conditions imposed while granting the necessary approvals and other terms of these Service, on it being made available, will allow purchases of goods & services online. This Service is a technology platform for a facility that enables payment settlement services.
The actual funds corresponding to the CelerisPay user’s balance is in the custody of our partner/bank. All payment collections and settlements are done by our partner/bank. CelerisPay does not touch the money at any stage.
CelerisPay shall in no way be held responsible and/or be liable for any queries, errors, disputes or delays in messaging, money transmission, payment to the beneficiaries of the settlements or any other query, claim or dispute.
CelerisPay will, however, assist users in contacting the Bank/Merchant to facilitate resolution of such queries, claims and disputes to the best of CelerisPay’s ability. The above terms and conditions are in addition to the additional terms and conditions relating to the products and services appearing elsewhere on this Website or otherwise now or hereafter agreed or deemed to be agreed by you.
CelerisPay is the owner and/or authorized user of any trademark, registered trademark and/or service mark appearing on the Website and on the Service, and is the copyright owner or licensee of the content and/or information on the Website including but not limited to any text, images, illustrations, audio clips, video clips and screens appearing on the Website and on the Service. All rights on the Website are reserved, and you may not download and/or save a copy of the Website or any part thereof including any of the screens or part thereof and/or reproduce, store it in a retrieval system or transmit it in any form or by any means – electronic, electrostatic, magnetic tape, mechanical printing, photocopying, recording or otherwise including the right of translation in any language without the express permission of CelerisPay (except as otherwise provided on the Website or in the Terms and Conditions for any purpose) or use it in any manner that is likely to cause confusion or deception among persons or in any manner disparages or discredits CelerisPay.
CelerisPay does not grant any license or other authorization or user of its trademarks, registered trademarks, service marks, or other copyrightable material or other intellectual property by placing them on the Website.
CelerisPay takes privacy and confidentiality seriously. Visitors, registered users or merchants hereby grant authority to CelerisPay to collect information in keeping with the terms and the principles of the Privacy Policy (view our Privacy Policy).
Access to the Website, its services and agreement with the Terms and Conditions does not create an agency, partnership, joint- venture or employer-employee relationship between you and CelerisPay or any Service Provider, except where otherwise specifically agreed or appointed.
You agree to defend, indemnify and hold CelerisPay, its directors, advisers, officers, employees, Affiliates Partners, and Content and Service Providers harmless from any and all claims, liabilities, damages, costs, expenses and proceedings, including reasonable attorneys’ fees, arising in any way from your use of the Website or the placement or transmission of any message, information, software or other materials through the Website by you or users of your ID and password or related to any violation of the Terms and Conditions by you or users of your of your ID and password, and any claims dispute or differences between you and any Supplier.
You acknowledge and agree that CelerisPay may, with notice, suspend or terminate your ID, password or Account or deny you access to all or part of the Services if you engage in any conduct or activities that CelerisPay, in its sole discretion, believes to violate any of the Terms and Conditions or rights of CelerisPay, or is otherwise inappropriate for continued access, or if CelerisPay learns of your death, bankruptcy or lack of legal capacity or of circumstances which impact your credit worthiness (which shall be determined at the sole discretion of CelerisPay) or for any other reason which CelerisPay deems acceptable.
You acknowledge and agree that CelerisPay may in its sole discretion deny you access through the Website to any materials stored on the Internet, or to access third party services, Facilities, merchandise or information on the Internet through the Website, and CelerisPay shall have no responsibility to notify you or third-party providers of facilities, services, merchandise or information nor any responsibility for any consequences resulting from lack of notification.
Registered Users and Merchants may request for termination of the Service at any time by giving a written notice of at least 90 days to CelerisPay. The termination shall take effect on the completion of the thirtieth day from the date of receipt of the notice by CelerisPay. Provided, however, that you will remain responsible for any transactions entered into by you and all obligations incurred by you until the time of such termination.
The Website, the Terms and Conditions, all transactions entered into on or through the Website and the relationship between you and CelerisPay shall be governed by and construed in accordance with the laws of The Netherlands and India and no other nation, without regard to the laws relating to conflicts of law.
You and CelerisPay agree that all claims, differences and disputes arising under or in connection with or pursuant to the Website, the Terms and Conditions, any transactions entered into on or through the Website or the relationship between you and CelerisPay shall be subject to the exclusive jurisdiction of the competent courts located in the city of Amsterdam, The Netherlands and New Delhi, India; and you hereby accede to and accept the jurisdiction of such courts. Provided that, notwithstanding what is stated above, if CelerisPay so thinks fit CelerisPay may institute proceedings against you in any other court or tribunal having jurisdiction.
The failure or delay of CelerisPay to exercise or enforce any provision of the Terms and Conditions shall not constitute a waiver of such right or provision. No waiver on the part of CelerisPay shall be valid unless it is in writing signed by or on behalf of CelerisPay. A waiver of any right or provision by CelerisPay on a particular occasion shall not prevent CelerisPay from enforcing such provision on a subsequent occasion.
If any provision of the Terms and Conditions shall be held to be invalid or unenforceable by reason of any law or any rule, order, judgement, decree, award or decision of any court, tribunal or regulatory or self-regulatory agency or body, such invalidity or unenforceability shall attach only to such provision or condition, and you, CelerisPay, the court, tribunal or regulatory or self-regulatory agency or body should endeavor to give effect to the parties’ intentions as reflected in the provision to the extent possible.
The validity of the remaining provisions and conditions shall not be affected thereby and these Terms shall be carried out as if any such invalid or unenforceable provision or condition was not contained herein.
You agree that the Service provided to you is not transferable under any circumstance and shall be used only by you. You further acknowledge, agree and confirm that CelerisPay shall have the right to transfer, assign or sell all its rights under this Terms and Conditions, and that the Mandate given by you in favor of CelerisPay shall continue to be in effect for the benefit of the successors and assigns of CelerisPay.
Notwithstanding any statute or law to the contrary, but to the extent permitted by law, any claim or cause of action arising out of or related to access or use of the Service or the Terms and Conditions must be filed within three (3) months after such claim or cause of action arose failing which it shall be forever barred.
Please report any violations of the Terms and Conditions to our Customer Support email: support@celerispay.com